For all warranty repair problems/complaints relating to Jason LA-Z-BOY products we advise you to contact the retailer from which you first purchased the product.

We carry a life time warranty on the LA-Z-BOY Mechanism and a 10 year warranty on the frame, 3 year warranty on leather and 1 year warranty on fabric (if purchased from us).

Please remember that not all recliners are LA-Z-BOYs. This is a common misconception. The way to tell is by lifting the footrest. LA-Z-BOY is the only chair that has a 3 position locking footrest.

If you have any further problems please do not hesitate to call our office on 02 8784 1888