For all warranty repair problems/complaints relating to Jason LA-Z-BOY products we advise you to contact the retailer from which you first purchased the product.

We carry a 10 year warranty on the frame, 3 year warranty on leather and 1 year warranty on fabric (if purchased from us). For our mechanism and electrical  warranty please check on the warranty card provided with the product as this varies depending on the type of mechanism used.

Please remember that not all recliners are LA-Z-BOY recliners. This is a common misconception. The way to tell is by lifting the footrest and checking if it is a genuine La-Z-Boy product by looking at the labels.

If you have any further problems please do not hesitate to call our office on 02 8784 1888